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Return Policy

Our products are handcrafted by artisans with utmost love and care. Due to handcrafting and hand finishing, slight variations in finish are to be expected and celebrated. Each item is unique and no two are exactly alike.

Shades displayed on the actual products may slightly vary from expected colours as viewed. This may happen due to multiple settings in your viewing device (Desktop/Laptop/Tablet/Mobile) or owing to shade variations during our digital photoshoots. We request you to accept such minor variations. However, if you wish, products can be returned within 7 days of delivery for the following reasons: Damaged on Arrival, Manufacturing Defect and Incorrect Product. Simply click on Returns & Replacement at the footer of the home page, enter your order number and registered email address, select the product you wish to return and select a reason. Alternately, you may send an email to hello@saajcraft.com or call our Customer Care Team on +91 70644 33333 with the required details. We will notify you via e-mail of your replacement once we have received and processed the returned item. You should expect the replacement to be shipped within 7 to 10 days of the returned item reaching us. However, it is highly likely that you will receive a replacement earlier.

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